PRIVACY POLICY

Welcome to www.psychogenesis.ro, psychogenesis.at!

This privacy policy has been created to explain to you, in accordance with the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679, what information is collected, how data is used, and what options you have as a visitor to this website.

Privacy policies often sound very technical. However, this version aims to describe the most important aspects as simply and clearly as possible. Where feasible, technical terms are explained in a reader-friendly way. Furthermore, we aim to communicate that we only collect and use information when there is a legal basis for doing so. This is often not achievable when concise, technical explanations—common online for privacy policies—are used. We hope you find the following explanations both interesting and informative, and perhaps there is some information you were not previously aware of.

If you still have questions, we encourage you to follow the provided links to learn more from third-party pages or simply send us an email. Our contact details are available in the imprint.

Automatic Data Storage

Whenever you visit websites nowadays, certain information is automatically created and stored, including on this website. The collected data should always be as minimal and justifiable as possible.

By "website," we mean all the webpages on a domain, from the homepage to the last subpage (e.g., this one). A domain could be, for example, example.com or sampleexample.com.

While you are visiting our website, our web server (the computer where this website is hosted) typically stores data such as:

•The full internet address (URL) of the accessed webpage (e.g., https://www.examplewebsite.com/subpage.html)

•Browser and browser version (e.g., Chrome 87)

•The operating system in use (e.g., Windows 10)

•The address (URL) of the previously visited page (referrer URL)

•The hostname and IP address of the accessing device (e.g., COMPUTERNAME and 194.23.43.121)

•The date and time of access.

This data is saved in files known as web server log files. Typically, these files are stored for two weeks and then automatically deleted. We do not share this data, but we cannot rule out that authorities may access it in cases of unlawful behavior.

In summary: Your visit is logged by our provider (the company that hosts our website on specific computers, known as servers), but we do not share your data!



Cookies

Our website uses HTTP cookies to store user-specific data. Below, we explain what cookies are and why they are used to help you better understand the privacy policy.

What exactly are cookies?

Whenever you surf the internet, you use a browser. Popular browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites save small text files in your browser—these files are called cookies.

Cookies are incredibly useful. Nearly all websites use cookies, specifically HTTP cookies. These are small files stored on your computer by a website. They are kept in the "brain" of your browser, the cookie folder. Each cookie consists of a name, a value, and one or more attributes.

Cookies store certain user data, such as language preferences or personal page settings. When you revisit our website, your browser transmits the "user-related" information back to our site. Thanks to cookies, our website recognizes you and offers settings tailored to your preferences. In some browsers, each cookie has its own file, while in others, such as Firefox, all cookies are stored in a single file.

There are both first-party cookies (created directly by our site) and third-party cookies (created by partner websites such as Google Analytics). The data stored in each cookie varies. The expiration of cookies also ranges from a few minutes to several years. Cookies are not software programs and do not contain viruses or other malicious software. They cannot access information on your computer.

Example of cookie data:

•Name: _ga

•Value: GA1.2.1326744211.152111662088-9

•Purpose: Differentiating website visitors

•Expiration: After 2 years

Minimum browser support for cookies:

•At least 4,096 bytes per cookie

•At least 50 cookies per domain

•At least 3,000 cookies total

Types of cookies:

There are four types of cookies:

1.Essential Cookies: Necessary for basic website functions (e.g., retaining items in a shopping cart).

2.Functional Cookies: Collect information about user behavior and any error messages encountered.

3.Targeted Cookies: Enhance user experience by saving input such as locations or font sizes.

4.Advertising Cookies: Deliver personalized ads, which can be helpful or annoying.

Upon your first visit, you are often asked which cookie types you want to allow. This decision is stored in a cookie.

How to delete cookies:

You can decide how cookies are used. Regardless of the service or website that sets them, you can delete, disable, or partially allow cookies. For example, you can block third-party cookies while allowing all others.

Browser-specific instructions for managing cookies:

•Chrome: Manage cookies in Chrome.

•Safari: Manage cookies and website data in Safari.

•Firefox: Delete cookies to remove website data.

•Internet Explorer: Manage cookies.

•Microsoft Edge: Manage cookies.

If you prefer not to use cookies, you can configure your browser to notify you each time a cookie is set, allowing you to decide whether to allow it. Search for instructions (e.g., "delete cookies Chrome") to find browser-specific guidance.



Data Storage and Use

Personal data you transmit electronically (e.g., via forms or blog comments) is stored securely along with the time and IP address for the specified purpose. We use this data for communication with those who explicitly request it and for processing services or products offered on this website. Without your consent, your personal data will not be shared but may be viewed by authorities in cases of unlawful behavior.

If you email us outside the website, we cannot guarantee secure transmission. We recommend never sending confidential data unencrypted via email.



Your Rights under GDPR

Under GDPR and Austrian Data Protection Law (DSG), you have the following rights:

•Right to rectification (Article 16 GDPR)

•Right to erasure ("Right to be forgotten") (Article 17 GDPR)

•Right to restrict processing (Article 18 GDPR)

•Right to notification (Article 19 GDPR)

•Right to data portability (Article 20 GDPR)

•Right to object (Article 21 GDPR)

•Right not to be subject to automated decision-making, including profiling (Article 22 GDPR)

If you believe your data is being processed unlawfully, you can file a complaint with Austria's Data Protection Authority: https://www.dsb.gv.at/.



Visitor Behavior Analysis

We inform you in this privacy policy if and how we analyze visitor data. Typically, data analysis is anonymized, meaning it cannot be linked to you personally. Learn more about objecting to data analysis in the sections below.



TLS Encryption with HTTPS

TLS (Transport Layer Security) ensures data transmission between your browser and our web server is secure, preventing unauthorized access. Look for the lock icon and https:// in the address bar to confirm secure transmission.





If you would like to know more about encryption, we recommend a Google search for “Hypertext Transfer Protocol Secure wiki” to find good links for further information.



Google Maps Privacy Policy

We use Google Maps on our website, a service provided by Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services. With Google Maps, we can better display locations and adapt our services to your needs. Using Google Maps transfers data to Google, where it is stored on Google servers. Below, we explain in more detail what Google Maps is, why we use this service, which data is stored, and how you can prevent this.



What is Google Maps?

Google Maps is an internet map service by Google. With Google Maps, you can search for precise locations of cities, landmarks, accommodations, or businesses online via a PC, tablet, or app. If businesses are listed on Google My Business, additional information about the company is displayed alongside the location. To show directions, map sections can be embedded in a website using HTML code. Google Maps displays the Earth's surface as a road map, aerial view, or satellite image. Thanks to Street View images and high-quality satellite images, very accurate representations are possible.



Why do we use Google Maps on our website?

Our efforts on this website aim to provide you with a useful and meaningful experience. By integrating Google Maps, we can deliver key information about various locations. At a glance, you can see where our company is located. Directions always show you the best or fastest way to reach us. Routes for driving, public transport, walking, or cycling can also be accessed. For us, providing Google Maps is part of our customer service.



What data is stored by Google Maps?

To offer its services fully, Google Maps needs to collect and store data about you. This includes the search terms you enter, your IP address, and latitude/longitude coordinates. If you use the route planner function, the entered starting address is also saved. However, this data storage occurs on Google Maps’ websites, over which we have no control. Since we have embedded Google Maps on our website, Google places at least one cookie (name: NID) in your browser. This cookie stores information about user behavior and is primarily used to optimize Google’s own services and provide personalized advertising.



Cookie set by Google Maps in your browser:

•Name: NID

•Value: 188=h26c1Ktha7fCQTx8rXgLyATyITJ111662088-5

•Purpose: NID is used by Google to tailor advertisements to your Google searches. Using the cookie, Google "remembers" your most frequently entered search terms or your previous interactions with ads. This ensures you receive tailored advertising. The cookie contains a unique ID that Google uses to collect your personal settings for advertising purposes.

•Expiration date: After 6 months

Note: We cannot guarantee the completeness of the data stored. Especially with cookies, changes cannot be ruled out. To identify the NID cookie, a dedicated test page was created with only Google Maps embedded.



How long and where is the data stored?

Google servers are located in data centers worldwide, but most are in the United States. This means your data is often stored in the USA. You can find out exactly where Google’s data centers are located here: Google Data Centers.

Google distributes the data across multiple storage devices, making it faster to retrieve and more secure against tampering. Each data center also has emergency programs in place. For example, if there are issues with Google’s hardware or natural disasters disable servers, the data remains well protected.

Some data is stored by Google for a specific period, while others can only be manually deleted. Additionally, the company anonymizes data (e.g., advertising data) in server logs by deleting parts of the IP address and cookie information after 9 to 18 months.



How can I delete my data or prevent storage?

In 2019, Google introduced an automatic deletion function for location and activity data. Depending on your preference, location and web/app activity information can be stored for either 3 or 18 months before being deleted. You can also manually delete this data from your Google account at any time. To completely prevent location tracking, pause the "Web & App Activity" setting in your Google account under "Data & Personalization."

In your browser, you can also disable, delete, or manage individual cookies. The process varies depending on the browser you use:

•Chrome: Delete, enable, and manage cookies in Chrome

•Safari: Manage cookies and website data in Safari

•Firefox: Delete cookies to remove data websites stored on your computer

•Internet Explorer: Delete and manage cookies

•Microsoft Edge: Delete and manage cookies

If you generally do not want cookies, set your browser to inform you whenever a cookie is being set. You can then decide individually whether to allow or reject each cookie.

Google is an active participant in the EU-U.S. Privacy Shield Framework, ensuring the proper and secure transfer of personal data. More information can be found here: Privacy Shield Participant Details.

For more details on Google’s data processing, refer to Google’s own privacy policy: Google Privacy Policy.



Tracking Tool: Informing Users and Preventing Data Storage

What is Google Analytics?

Google Analytics is a tracking tool used for analyzing traffic on our website. To enable Google Analytics, a tracking code is embedded into the website's code. When you visit the website, this code records various actions you perform. Once you leave the website, this data is sent to Google Analytics servers and stored there.

Google processes the data, and we receive reports about user behavior. These reports may include:

•Audience Reports: Help us understand our users better and identify who is interested in our services.

•Advertising Reports: Allow us to analyze and improve our online advertising.

•Acquisition Reports: Provide insights into how to attract more users to our services.

•Behavior Reports: Show how users interact with our site, including navigation paths and clicked links.

•Conversion Reports: Track actions taken by users after interacting with marketing messages, such as becoming a buyer or newsletter subscriber.

•Real-Time Reports: Provide immediate updates on current website activity.

Why do we use Google Analytics on our website?

Our website's goal is clear: to provide you with the best possible service. The statistics and data from Google Analytics help us achieve this goal by offering a clear picture of our website's strengths and weaknesses. This enables us to:

1.Optimize our site for better discoverability on Google.

2.Understand what improvements will enhance your experience.

3.Conduct targeted, cost-effective advertising and marketing efforts.

What data does Google Analytics store?

Google Analytics generates a random, unique ID connected to your browser cookie, identifying you as a new user. When you revisit the site, you are recognized as a "returning" user. Collected data is stored alongside this user ID, enabling the analysis of pseudonymous user profiles.

Key information collected includes:

•Heatmaps: Highlight areas on the site that are clicked the most.

•Session Duration: Measures the time spent on the site.

•Bounce Rate: Tracks single-page visits without further interaction.

•Account Creation and Orders: Data is recorded if you create an account or place an order.

•IP Address: Stored in truncated form for anonymity.

•Location: Identifies approximate location via IP address.

•Technical Information: Includes browser type, internet provider, and screen resolution.

•Referrer Data: Tracks the source that brought you to the site.

Additional data includes ratings, media interactions (e.g., playing a video), sharing content on social media, or adding items to favorites.

How long and where is the data stored?

Google's servers are distributed worldwide, with most located in the U.S. Your data is often stored on these servers, ensuring speed and security. Backup programs and disaster recovery measures safeguard the data in case of hardware failures or natural disasters.

Retention periods vary depending on the type of Google Analytics property:

•For Google Analytics 4 Properties, user data is retained for 14 months.

•For Universal Analytics Properties, data is retained for 26 months by default, with options for custom durations:

o14 months

o26 months

o38 months

o50 months

oNo automatic deletion

Data retention resets with each new site visit during the specified period. After the set period, data linked to cookies, user identifiers, and advertising IDs is deleted monthly. Aggregated reporting data remains unaffected.

How can I delete or prevent data storage?

Under EU data protection law, you have the right to access, update, delete, or restrict your data. To prevent Google Analytics from using your data, you can install the Google Analytics opt-out browser add-on, available at Google's site. Note: This disables Google Analytics data collection only.

To manage cookies in general, follow these browser-specific guides:

•Chrome: Manage Cookies

•Safari: Manage Cookies

•Firefox: Delete Cookies

•Internet Explorer: Manage Cookies

•Microsoft Edge: Manage Cookies

Google Analytics is a participant in the EU-U.S. Privacy Shield Framework, ensuring secure data transfers. Learn more here: Privacy Shield.

For more detailed information, visit:

•Google Analytics Overview

•Data Privacy in Google Analytics

4o



[Google Ads Conversion Tracking Privacy Policy]

We use Google Ads (formerly Google AdWords) as part of our online marketing efforts to promote our products and services. Our goal is to make more people aware of the high quality of our offerings online. As part of our advertising initiatives through Google Ads, we use the conversion tracking feature provided by Google Inc. In Europe, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services. This free tracking tool allows us to better tailor our advertising to your interests and needs. In the following article, we’ll explain in more detail why we use conversion tracking, what data is stored, and how you can prevent this data from being stored.

What is Google Ads Conversion Tracking?

Google Ads (formerly Google AdWords) is Google Inc.’s proprietary online advertising system. We are confident in the quality of our offerings and want as many people as possible to discover our website. In the online realm, Google Ads provides the best platform for this purpose. Naturally, we also want a precise overview of the cost-benefit factor of our advertising campaigns. That’s why we use Google Ads’ conversion tracking tool.

But what exactly is a conversion? A conversion happens when you transform from a mere visitor to our website into an active user. This occurs, for example, when you click on our ad and then perform a specific action, such as visiting our website. The Google conversion tracking tool records what happens after a user clicks on one of our Google Ads. For example, it can reveal whether products are purchased, services are utilized, or users sign up for our newsletter.

Why do we use Google Ads Conversion Tracking on our website?

We use Google Ads to make our offerings known on other websites as well. Our aim is to ensure that our advertising campaigns reach only those people who are genuinely interested in what we offer. The conversion tracking tool helps us identify which keywords, ads, ad groups, and campaigns lead to the desired customer actions. We can see how many users interact with our ads on one device and then complete a conversion. With this data, we can calculate the cost-benefit ratio, measure the success of individual advertising campaigns, and optimize our online marketing strategies accordingly. Furthermore, the data allows us to make our website more engaging for you and to tailor our advertising offerings to your needs more effectively.

What data is stored by Google Ads Conversion Tracking?

We have embedded a conversion tracking tag or code snippet into our website to better analyze certain user actions. If you click on one of our Google Ads, a "conversion" cookie from a Google domain is stored on your computer (usually in your browser) or mobile device. Cookies are small text files that store information on your device.

Key data of the most important cookies for Google Conversion Tracking:

•Name: Conversion

Value: EhMI_aySuoyv4gIVled3Ch0llweVGAEgt-mr6aXd7dYlSAGQ111662088-3

Purpose: This cookie stores every conversion you make on our site after arriving via a Google ad.

Expiration: After 3 months

•Name: _gac

Value: 1.1558695989.EAIaIQobChMIiOmEgYO04gIVj5AYCh2CBAPrEAAYASAAEgIYQfD_BwE

Purpose: This is a classic Google Analytics cookie used to record various actions on our website.

Expiration: After 3 months

Note: The _gac cookie only appears in conjunction with Google Analytics. The list above is not exhaustive, as Google occasionally uses other cookies for analytical purposes.

Whenever you complete an action on our website, Google recognizes the cookie and saves your action as a conversion. As long as you are browsing our website and the cookie has not expired, we (and Google) can identify that you came to us via a Google Ads campaign. The cookie is read and the conversion data is sent back to Google Ads. Other cookies may also be used to measure conversions. Google Ads Conversion Tracking can be further refined and enhanced using Google Analytics. For ads displayed by Google across various platforms, cookies like "__gads" or "_gac" may be set under our domain. Since September 2017, some campaign information is stored in the _gac cookie via analytics.js. This cookie saves the data whenever you visit a page on our site configured with Google Ads’ auto-tagging.

Unlike cookies set for Google domains, Google can only read these conversion cookies while you are on our website. We do not collect or receive any personal data. We only receive reports with aggregated statistical data from Google. For example, we can see the total number of users who clicked on our ad and determine which advertising campaigns were effective.

How long and where is the data stored?

We do not have control over how Google uses the data it collects. According to Google, the data is encrypted and stored securely on servers. Most conversion cookies expire after 30 days and do not transmit personal data. The cookies named "Conversion" and "_gac" (used in conjunction with Google Analytics) have an expiration period of 3 months.

How can I delete my data or prevent data storage?

You can opt out of Google Ads Conversion Tracking. If you disable the Google Conversion Tracking cookie via your browser settings, you will not be included in the tracking statistics. You can adjust your browser’s cookie settings at any time. Here’s how to manage cookies in different browsers:

•Chrome: Manage cookies in Chrome

•Safari: Manage cookies and website data in Safari

•Firefox: Delete cookies to remove the information websites have stored

•Internet Explorer: Delete and manage cookies

•Microsoft Edge: Delete and manage cookies

If you do not want any cookies, you can configure your browser to notify you whenever a cookie is set. This allows you to decide whether to allow each individual cookie. Alternatively, you can disable all “advertising cookies” by downloading and installing this browser plug-in: Google Ads Settings.

Keep in mind that disabling cookies does not prevent advertisements but only stops personalized advertising.

Due to the EU-U.S. Privacy Shield certification, the U.S.-based Google LLC must comply with EU data protection regulations. For more information about Google’s privacy practices, visit their privacy policy.



Source: Created using the Privacy Policy Generator by AdSimple® SEO.


Disclaimer

Crupinschi Benjamin Philip – Cabinet Individual de Psihologie provides no guarantee that the information on this website is complete, accurate, or up-to-date in every instance. This also applies to all external websites to which this website refers directly or indirectly via hyperlinks. Crupinschi Benjamin Philip – Cabinet Individual de Psihologie is not responsible for the content of any external site accessed through such links. Crupinschi Benjamin Philip – Cabinet Individual de Psihologie reserves the right to modify or supplement the information provided on this website at any time without prior notice. Links to third-party websites are offered solely as a service, and the content of such linked pages does not become part of the website of Crupinschi Benjamin Philip – Cabinet Individual de Psihologie. Any responsibility or liability for the content of external websites is expressly excluded.

Crupinschi Benjamin Philip – Cabinet Individual de Psihologie is not liable for any direct or indirect damages of any kind that may arise from the use of this website. We take great care to ensure that the privacy of our users is respected during their visit to this site and do everything technically possible to prevent risks to data security.

Where personal data is collected on our pages (such as names, addresses, email addresses, or personal information submitted through contact forms), this is done with the explicit consent of the individual concerned. These data are treated confidentially and will not be shared with third parties.

The reproduction, editing, distribution, or any form of utilization of the content on this website, even partially, requires the prior written consent of Crupinschi Benjamin Philip – Cabinet Individual de Psihologie.

This website uses Google Analytics. Any trademarks and brand names mentioned on this website, and where applicable protected by third parties, are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the registered owner.


Copyright Notice

All content on this website, including images, photos, texts, and videos, is protected by copyright. Before distributing, reproducing, or otherwise utilizing any part of this website, such as republishing it on other platforms, please contact us for permission. Unauthorized use of any content from this website may result in legal action.

If you find any content on this website that infringes copyright, we kindly ask you to contact us immediately.

Limitation of Liability

To the fullest extent permitted by law, Crupinschi Benjamin Philip – Cabinet Individual de Psihologie and its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

1.Your use of this website or reliance on its content, services, or any linked external resources.

2.Errors, omissions, inaccuracies, or outdated information contained on this website.

3.Technical issues, interruptions, or security vulnerabilities affecting the website or communications.

4.Your decisions, actions, or inactions taken as a result of using the website, its content, or related services.

By accessing or using this website, you acknowledge that you do so voluntarily and at your own risk. You agree to indemnify and hold harmless Crupinschi Benjamin Philip – Cabinet Individual de Psihologie against any claims, damages, or expenses (including legal fees) resulting from your use of this website, misuse of services, or breach of these Terms.

Nothing in this clause limits or excludes liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded under applicable laws.

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Psychogenesis Footer – Online Psychotherapy Vienna
Legal NoticePrivacy Policy

© Psychogenesis 2025. All Rights Reserved.

All content on this website, including texts, images, and graphics, is protected by copyright. Use without written consent is prohibited and may result in legal action.


Psychogenesis Footer – Online Psychotherapy Vienna
Legal NoticePrivacy Policy

© Psychogenesis 2025. All Rights Reserved.

All content on this website, including texts, images, and graphics, is protected by copyright. Use without written consent is prohibited and may result in legal action.